1. General
These Terms and Conditions govern your access to and use of the MindUp website and any related digital pages, resources, service descriptions, articles, forms, downloadable materials, and online interactions made available through the website.
References to “MindUp”, “we”, “us” or “our” refer to the operator of this website. References to “you” or “user” refer to any person who accesses, browses, submits information through, or otherwise uses the website.
MindUp may update these Terms from time to time. Continued use of the website after changes are published constitutes acceptance of the updated Terms.
2. Use of the Website
You may use this website for lawful informational, business, educational, and enquiry-related purposes only. You agree to use the website in a manner that does not interfere with its availability, security, integrity, or proper operation.
You are responsible for ensuring that your access to the website complies with all laws, regulations, policies, and technical requirements applicable to you.
3. Services and Information
The website provides information about MindUp’s digital transformation, learning technology, AI-enabled solutions, consulting, cloud, software development, and related professional services.
Website content is provided for general information purposes. It does not create a binding service agreement, quotation, warranty, or professional undertaking unless this is expressly confirmed in a separate written agreement between you and MindUp.
Any proposal, project, implementation, support arrangement, or commercial engagement will be governed by the applicable written agreement, statement of work, quotation, purchase order, or other agreed commercial document.
4. Enquiries and Submitted Information
If you submit information through a website form, consultation request, email link, booking flow, or other enquiry mechanism, you confirm that the information is accurate, lawful, and submitted by you or with proper authority.
MindUp may use submitted information to assess your enquiry, respond to your request, prepare service information, arrange meetings, manage business communications, and improve website and service quality.
You must not submit confidential, sensitive, unlawful, infringing, misleading, or malicious content through the website unless MindUp has expressly agreed to receive such information through an appropriate secure channel.
5. Accounts and Access
Some services, portals, demos, client workspaces, or resources may require account access or controlled credentials. Where applicable, you are responsible for keeping your login details secure and for all activity performed through your account.
MindUp may restrict, suspend, or terminate access to any protected area if it reasonably believes that access has been misused, compromised, obtained without authority, or used in breach of these Terms or any applicable agreement.
6. Intellectual Property
All website content, including text, graphics, icons, images, page layouts, service descriptions, downloads, documentation, designs, source code, branding elements, and other materials, is owned by MindUp or its licensors unless otherwise stated.
You may view and use website content for ordinary browsing and internal evaluation purposes. You may not reproduce, modify, copy, sell, publish, distribute, scrape, reverse engineer, or commercially exploit website content without prior written permission.
No right, title, or interest in MindUp intellectual property is transferred to you by your use of the website.
7. Acceptable Use
You agree not to:
- Use the website for any unlawful, fraudulent, harmful, abusive, or misleading purpose.
- Attempt to gain unauthorised access to any system, account, server, database, or network.
- Interfere with the website through malware, automated attacks, scraping, denial-of-service activity, or other disruptive conduct.
- Upload, transmit, or submit content that infringes any intellectual property, privacy, confidentiality, or other rights.
- Misrepresent your identity, authority, affiliation, or the purpose of an enquiry.
- Use website content to create a competing service or misleading representation of MindUp’s services.
8. Privacy
MindUp processes personal information in accordance with applicable South African data protection laws, including the Protection of Personal Information Act, 2013, where applicable.
The Privacy Policy tab explains how personal information may be collected, used, protected, retained, and shared when you use the website or submit information through it.
9. Third-Party Links and Tools
The website may include links to third-party websites, embedded tools, social media platforms, scheduling tools, analytics tools, cloud platforms, payment tools, or external resources.
Third-party websites and tools are not controlled by MindUp. MindUp is not responsible for their content, availability, security, privacy practices, terms, or any loss arising from your use of them.
10. Availability and Accuracy
MindUp aims to keep website information accurate, useful, and available. However, the website is provided on an “as is” and “as available” basis.
MindUp does not guarantee that the website will always be uninterrupted, error-free, secure, current, or compatible with every device, browser, network, or software environment.
Website content may change without notice. MindUp may add, remove, suspend, or update pages, features, resources, service descriptions, or other content at any time.
11. Limitation of Liability
To the maximum extent permitted by law, MindUp will not be liable for any indirect, incidental, special, consequential, punitive, or similar loss arising from your use of, or inability to use, the website.
This includes loss of data, loss of profits, loss of business opportunity, loss of goodwill, service interruption, device or system issues, reliance on website information, or unauthorised access resulting from circumstances beyond MindUp’s reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
12. Indemnity
You agree to indemnify and hold MindUp, its officers, employees, contractors, affiliates, and service providers harmless from any claim, loss, damage, liability, cost, or expense arising from your breach of these Terms, misuse of the website, unlawful conduct, infringement of rights, or unauthorised submission of information.
13. Changes to These Terms
MindUp may amend these Terms at any time by publishing an updated version on the website. The updated version will apply from the date of publication unless otherwise stated.
You should review these Terms periodically to ensure that you understand the conditions that apply when using the website.
14. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any dispute relating to these Terms or your use of the website will be dealt with by the competent South African courts or another dispute resolution forum agreed in writing.
Last updated: 2026.